Privacy and Terms of Use

Kech has created a customer-oriented system that evaluates all kinds of suggestions, complaints, demands and requests from its consumers with the aim of always providing quality products and services, and accepts the main principle of providing feedback to the consumer with a solution proposal as soon as possible in order to maximize consumer satisfaction.

Motoroil. attaches great importance to the confidentiality and protection of the data you share with us, including your personal data. Our aim is to protect your privacy and ensure the security of the data you provide. Personal data processed by Kech are protected in the best way possible within the technical possibilities.

- Kech stores, processes and shares the personal data it obtains with third parties for the purposes specified in this Privacy Policy. Kech will not dispose of your personal data for any purpose other than those specified herein and not in accordance with the law. Your data will be protected with high security measures, and your credit card and payment information will never be kept except for the limits permitted by the legal legislation.

- Kech reserves the right to make changes and updates to this Privacy Policy at any time without prior consent from users. You can access these changes and updates from the links provided to you or from Kech's www.Kech.com.tr address.

IN WHICH CASES AND FOR WHAT PURPOSES DOES KECH PROCESS YOUR DATA?

- Data relating to existing and potential customers may be obtained, recorded, stored, maintained, modified, reorganized or processed in other ways and shared with third parties, in whole or in part, by automated or non-automated means. Customer data may also include data that makes existing and potential customers specific or identifiable and special categories of personal data. All of these data are collectively referred to as customer data.

- Kech processes customer data, including personal data and sensitive personal data, within the scope of the consent obtained from the relevant customers by approving the Membership Agreement. In addition, in cases expressly stipulated by law;

- If it is necessary to process personal data of the parties to a contract, provided that it is directly related to the conclusion or performance of the contract;

- Where processing is necessary for Kech to fulfill its legal obligations;

- In cases where personal data is made public by the data subject himself/herself;

- In cases where data processing is mandatory for the establishment, exercise or protection of a right, customer data is processed limited to the legitimate purposes in question.

- The purposes for which Kech processes customer data are as follows:

(1) to realize the sale of goods or services;

(2) to perform delivery and installation services and to ensure the collection of the necessary payments;

(3) to perform after-sales maintenance and repair operations;

(4) to fulfill legal obligations arising from various legislations and to respond to consumer applications;

(5) to inform customers about new products and campaigns by carrying out advertising and marketing activities;

(6) To offer personalized content, campaigns and advertisements to the users of the Website in accordance with their interests and needs, to group users for this purpose, to determine whether they are interested in the advertisements offered

(7) To obtain statistics on the number of users visiting the Site, user type, frequency of visits, user behavior, from which site the Site was visited and which site was visited after the Site, geographical location of users, etc.

(8) meeting management reporting needs;

(9) ensuring the exercise of the Company's rights, including in relation to legal procedures or obtaining legal advice;

(10) Carrying out the necessary activities in the event that all or part of the Company, its business or any part of the Company's group is to be sold;

(11) Sharing with the group company to which the Company belongs in line with management needs;

(12) maintaining a database of shopping history after the termination of the customer relationship or using it as evidence in the event of a dispute.

- Kech may use Cookies when collecting data to be processed for the purposes listed above. Technical communication files called Cookies are small text files that a website sends to the user's computer or mobile phone browser. It is possible to block Cookies through the browser. The user's visit to the Site means that he/she consents to the use of cookies within the scope of this policy.

- On the Site, links to sites and content managed by 3rd parties may be provided or access may be provided. Kech does not have any control or intervention authority over 3rd party content.

- "Plugins" for 3rd party platforms may be used on the Site. The information collected during users' visits to the Site may be used by such 3rd party platforms. If Users visit the Site while connected to their accounts on these platforms, the information collected by the Site and 3rd parties may be associated.

- In addition to processing the data it obtains within its own organization, Kech may transfer or process the data to its own enterprises, subsidiaries or affiliates located in the United States (including but not limited to the United States), Europe, Asia and other regions with different legislation on data protection for the purposes described above.

- Similarly, in addition to the above, Kech may transfer data to third parties within the framework of the above-mentioned legitimate purposes and legal limits:

(1) institutions specified in laws and regulations;

(2) dealers and other representatives and agencies;

(3) tax consultants, auditors and other external professional advisors;

(4) Potential buyers or investors of the Company or some or all of the Company's business;

(5) 3rd parties providing products or services to Motoroil, such as IT systems providers, customer satisfaction oriented marketing programs;

(6) Various program partners and other collaborating companies;

(7) Companies and organizations cooperating for the services and activities specified in the Membership Agreement.

WHAT ARE YOUR RIGHTS ABOUT YOUR DATA?
Regarding your data processed within Motoroil;

- To find out whether your data is being processed,
- To obtain information about your data if it is being processed,
- To find out what the purpose of processing your data is and whether your personal data is used in accordance with its purpose,
- To find out who are the third parties to whom the data is transferred at home or abroad, if any, and what data is transferred,
- To request correction of the data if it is incomplete or incorrect,
- In the event that the reasons requiring the processing of your data disappear or if the data becomes outdated, to request the deletion or destruction of your processed data,
- To request that your requests for correction or deletion of your data be notified to third parties to whom the data is transferred, if any, you can always send your requests to Kech via the e-mail address iletisim@Kech.com.tr.

WHAT PRINCIPLES ARE FOLLOWED WHEN USER DATA IS PROCESSED?
Kech observes the following principles when processing user data:

- Processing in accordance with the law and good faith;
- Data processing is accurate,
- The scope of processing is specific,
- Processing is carried out for legitimate purposes,
- Processing is connected, limited and proportionate to the purpose for which the data is collected or reprocessed,
- Data is up-to-date,
- Data is retained for the period required for the purpose for which it is processed